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Policies and Procedures
GLOW HAIR CO. POLICIES
Cancellation, Rescheduling, and Refunds

Cancellation Policy: We kindly request that you reschedule or cancel your appointment at least 48 hours before the scheduled start time. If cancellation occurs within 48 hours of your appointment, a charge equivalent to 100% of the service amount will be applied.

Rescheduling Policy: Should you choose to reschedule within 48 hours of your appointment, a charge equivalent to 50% of the service amount will be applied.

No-Show Policy: If you decide not to attend your scheduled appointment without prior notice, you will be charged 100% of the service amount.

Refund Policy: At Glow Hair Co., your satisfaction is our top priority. We encourage open communication to ensure you have the best experience possible. If you have any concerns about your service, please let us know immediately so we can address them on the spot and make any necessary adjustments.

Please note:

  • All service-related concerns should be raised at the time of your appointment to allow us the opportunity to correct any issues.
  • Unfortunately, we are unable to offer refunds for services rendered after the appointment.

We understand that unforeseen circumstances may arise, and we appreciate your understanding and cooperation with these policies. By adhering to these guidelines, you help us maintain a smooth scheduling process and ensure that our team can provide the best service to all our valued clients.

If you have any questions or need assistance with rescheduling, please feel free to contact us.

Thank you for choosing Glow Hair Co. We appreciate your understanding and support!

Parking Information

Read more about parking options for your hair appointment here.

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